Privacy Policy
We value your privacy. This policy explains how Marsh Thicket Quartz safeguards and handles your personal data.
Information We Collect
As you use Marsh Thicket Quartz's international cuisine creativity platform, we gather information to improve learning experiences. This includes data you provide when signing up, joining learning programs, or reaching out to support.
- Personal ID details such as your name, email address, and contact details
- Educational preferences and your cooking skill level
- Progress data from our creativity programs
- Records of your communications with support
- Device and browser technical data for optimizing the platform
We also collect de-identified usage analytics to understand how learners interact with our platform, helping us improve course content and platform functionality without identifying individuals.
How We Use Your Information
We use your data for purposes that directly enhance your learning on the platform. We provide educational content, monitor course progress, and offer tailored recommendations for skill growth.
We do not sell your personal data to third parties. Your information stays within our educational ecosystem and with trusted service providers who assist in running the platform.
We send email updates about courses, new programs, and educational resources related to international cuisine creativity. You can modify these preferences or unsubscribe anytime via your account settings.
Data Storage and Security
We store your information on secure servers located in India, complying with local data protection regulations. Our technical team implements multiple layers of security including encryption, secure access controls, and regular security audits.
- SSL encryption for all data transmission between your device and our servers
- Regular backups to prevent data loss
- Access controls limiting staff who can view personal data
- Annual security assessments by independent cybersecurity experts
Despite these safeguards, no online system is completely immune to security risks. We commit to notifying affected users within 72 hours if any data breach occurs that might compromise personal information.
Your Rights and Choices
Under Indian data protection laws and international privacy standards, you have several rights concerning your personal data. You may request access to all information we store about you, ask for corrections to inaccurate details, or request deletion of your account and related data.
To exercise these rights, contact our privacy team using the details below. We usually respond within 15 business days, though more complex requests may take up to 30 days.
Deleting your account removes your profile, learning progress, and personal information from our active systems. However, we may keep anonymized usage data to help improve the platform.
Sharing and Disclosure
We share personal data only in specific situations that support your educational experience or comply with legal requirements. This includes trusted service providers who help us deliver course content, process payments, or maintain our technical infrastructure.
- Educational content delivery partners who provide specialized cooking instruction materials
- Payment processors for handling enrollment fees
- Cloud hosting providers who maintain our platform infrastructure
- Legal authorities when required by Indian law or valid court orders
All third-party partners sign agreements requiring them to protect your information with the same standards we maintain. They can only use your data for the specific services they provide to us.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and remember your preferences. These small files help us recognize returning users and provide personalized content recommendations based on your interests in international cuisine.
You can control cookie settings through your browser preferences, though disabling certain cookies might limit some platform features. We use both session cookies that expire when you close your browser and persistent cookies that remember your preferences for future visits.
Children's Privacy
Marsh Thicket Quartz's programs are designed for learners aged 16 and older. We do not knowingly collect personal data from children under 16 without verifiable parental consent. If we discover that a child under 16 has provided personal information, we will delete that information promptly.
Parents or guardians who believe their child has provided information should contact our privacy team immediately to assist with account removal or data deletion.
Changes to This Policy
We periodically revise this privacy policy to reflect changes in our practices or legal requirements. Major changes will be communicated by email and via prominent notices on our website at least 30 days before they take effect.
Continuing to use the platform after updates indicates your acceptance of the revised terms. We encourage regular review to stay informed on how we protect your information.
Privacy Questions or Concerns?
Contact our privacy team at [email protected]
Or write to us at: 43 Bedford Street, London, WC2E 9HA, United Kingdom
Phone: +44 20 7946 0958
This privacy policy was last updated on February 18, 2024